When a publisher refuses to delete a negative search result, you don’t have to...

https://www.scribd.com/document/1015962995/Can-Google-Remove-a-Result-if-the-Article-Is-True-A-Reputation-Specialist-s-Guide-207020

When a publisher refuses to delete a negative search result, you don’t have to just live with it. You can often mitigate the damage by focusing on technical fixes like a snippet refresh or using Google’s Remove Outdated Content tool to scrub broken links