Users aren't looking for technical magic—they just want to get their coffee or...
https://www.bookmark-step.win/we-ve-reached-a-point-where-customers-have-zero-patience-for-friction-if-your
Users aren't looking for technical magic—they just want to get their coffee or groceries without hitting a wall. If one-click ordering works, it feels like a basic requirement. When real-time tracking glitches, it feels like a total failure