Dealing with a fake or unfair Google review is frustrating, but you aren’t...

https://www.alphabookmarks.win/getting-a-negative-review-removed-isn-t-impossible-but-it-isn-t-guaranteed

Dealing with a fake or unfair Google review is frustrating, but you aren’t helpless. You can get reviews removed if they violate Google’s content policies. Keep in mind that outcomes vary and success isn't guaranteed. Your best strategy is to be prepared