AI voice agents are improving phone support by cutting end-to-end latency,...
https://record-wiki.win/index.php/How_Do_Teams_Game_Call_Containment_Rate_With_Voice_Bots%3F
AI voice agents are improving phone support by cutting end-to-end latency, making conversations feel more natural and responsive. They now handle barge-in, so callers don’t have to wait to speak over the system